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Shipments and conditions

Processing time
The processing time is about 7 working days and because the shipment is offered free of charge, it could take from 20 to 30 days.
If you urgently need to receive the item, fill out the form in the "contact us" section.

Customs duties and import taxes
Buyers are responsible for any applicable customs duties. I am not responsible for any delays caused by customs checks.

Returns and exchanges
I accept returns and exchanges
Contact me within: 14 days of delivery
Send the items back to me within: 30 days of delivery
I do not accept cancellations
However, contact me in case of problems with the order.

The following items cannot be returned or replaced
Due to the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

  •     Custom orders
  •     Perishable products (eg food or flowers)
  •     Digital downloads
  •     Intimate items (for health / hygiene reasons)
  •     Items on offer

Return conditions
Buyers are responsible for return shipping costs. If the returned item is not in its original condition, the buyer is responsible for any loss of value.

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Shipments and conditions

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